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ALIGNMENT OR INTEGRATION?

A South African panel of CIOs has been in debate as to whether IT strategy should be aligned to business or is it business integration that should be the holy grail? Considering the debate and international trends looking at IT in the context of innovation and increasing competition, it seems there is little integration between the IT department and the business. There is a need for integration if South African organisations are to compete in the global market. Whilst South African CIOs state that they spend most of their time (54%) on aligning business with IT, it is not always effective.

The panel discussion followed the release of the annual Brainstorm CIO survey this month (October 2016). The survey also found that lack of discipline in using IT is hampering IT organisations’ efforts to be more effective. The other top barriers were businesses seeing IT as a cost centre, and changing goalposts when it comes to expectations from IT.

Highlights of the Brainstorm CIO Survey in South Africa can be found here: http://www.itweb.co.za/images/PDF/CIO-Survey_Presentation.pdf

With SmartICT, we enable our customers to mature their ICT organisations from Data, Information, and Knowledge to to drive new disruptive technologies into their business and increase revenue and profitability. SmartICT looks at a customer environment holistically and provides real-time enterprise visibility and analytics that business management can utilise and interpret. The analytics provide insight into key business processes allowing business to optimise resources and improve revenue and customer satisfaction.

For further information on AppCentrix’s SmartICT and how it can help CIOs with alignment or integration, please contact marcelle.dejager@appcentrix.co.za