SmartICT offers what no other ICT provider currently does – a single, integrated view of data from all IT assets AND the extraction of value to optimise business.
It means that you will enjoy the benefits of a fully integrated monitoring, alerting, ticketing and automation solution that provides the service desk with complete visibility across your entire ICT estate. This will help you to determine well-defined processes, a clear business strategy, and leadership support.
While data is important, the right data is essential. Increasing amounts of data collected can be overwhelming. Understanding what’s important to your business, and achieving your business goals, helps to evaluate what data counts or should be counted.
The benefits of managing your entire IT estate with a single service are far reaching, from increased agility and efficiencies to reducing costs.
The AppCentrix SmartICT service combines application performance management with element management products, integrated processes, extensive skills and the benefits of a flexible cloud based platform into one. Essentially, this puts the management and control of all IT assets in your estate and the cloud within ONE service provider to achieve a single view, for increased agility and efficiency.